DSI Invoice Audit Status Inquiry

WELCOME PARTICIPATING CARRIERS 

DSI has supplied this service to all carriers serving the needs of DSI clients as a means for you to check on invoice audit and payment status for your invoices.

IMPORTANT INFORMATION- PLEASE READ!

  1. Services Provided
    DSI DOES NOT PROVIDE FREIGHT PAYMENT SERVICES FOR ALL CLIENTS.
  2. Payment Responsibility
    IF “DSI” IS NOT DISPLAYED IN THE “PAID BY” FIELD THE CLIENT NAME LISTED ISSUES THEIR OWN CHECKS AND DSI PROVIDES AUDIT SERVICES ONLY
  3. When to Contact a Client Directly
    BEFORE CONTACTING A CLIENT DIRECTLY, PLEASE CHECK THE STATUS OF YOUR INVOICE AS DISPLAYED
  4. Discrepancies in Invoice Amount Field vs. Paid Amount Field
    IF A “$0” IS LISTED IN THE “PAID AMOUNT” FIELD, PLEASE REFER TO THE “REJECT FIELD” TO REVIEW THE REASON FOR THE REJECTION AND RESUBMIT YOUR INVOICE WITH REQUIRED DOCUMENTS OR CALL DSI FOR CLARIFICATION. IF A $ AMOUNT GREATER THAN “$0” BUT LESS THAN THE “ INVOICE AMOUNT”APPEARS IN THE “PAID AMOUNT FIELD” YOUR INVOICE HAS BEEN REDUCED PER CONTRACT TERMS. PLEASE REFER TO THE “TARIFF REASON” FIELD FOR EXPLANATION OF THE REDUCTION.
  5. Required Support Documents-Domestic Invoices
    DSI REQUIRES A BILL OF LADING AS A SUPPORT DOCUMENT FOR ALL INVOICES, INBOUND, OUTBOUND AND THIRD PARTY
  6. Required Support Documents on Rejected or Reduced Invoices-Domestic Invoices
    DSI DOES NOT HOLD SUPPORT DOCUMENTS FOR REJECTED OR REDUCED INVOICES. PLEASE RESUBMIT YOUR INVOICE AND ALL SUPPORTING DOCUMENTS
  7. Balance Due Invoices
    IF YOUR INVOICE WAS ORIGINALLY AUTHORIZED TO BE PAID SHORT AND A DISPUTED AMOUNT IS SUBSEQUENTLY APPROVED FOR PAYMENT YOUR ORIGINAL INVOICE NUMBER WILL CARRY THE SUFFIX “ BD “
  8. Invoice Aging-Computation
    INVOICE AGING BEGINS ON THE DATE YOUR INVOICE IS FIRST RECEIVED IN THE CORRECT AMOUNT WITH ALL REQUIRED DOCUMENTS

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